Privacy policy

Effective 4 November 2026. How 627 Agency handles the personal information it receives through this website and through client work.

1. Who we are

627 Marketing Services Sole Proprietorship - LLC OPC, trading as 627 Agency, licence number CN-5230159, Abu Dhabi, United Arab Emirates. Questions about this policy: info@627agency.com.

2. What this website collects

• Contact form. What you type (name, company, email, the services you are interested in, a budget range, your message) is stored on our Cloudflare account and emailed to us so we can follow up. The form then hands the same message to WhatsApp or to your own email application so you can send it directly.
• The game page. When you play, the start of a game and the final score are sent to our server so we can show a current record. No name or contact detail is attached.
• Technical data. Our hosting provider records standard request data (IP address, browser type, time of request) to keep the site secure and reliable.
• Analytics and cookies. We use Google Analytics to understand how the site is used: pages viewed, approximate location, device type, and taps on our contact links. It sets cookies on your browser. In the European Economic Area, the United Kingdom and Switzerland these cookies are only set if you accept them; elsewhere they are on unless you decline. No advertising cookies are used. You can change your choice at any time with the cookie settings link, and Google's own data practices are described in its privacy policy.
• WhatsApp links. When you tap one of our WhatsApp links, our server notes the time, the page and link you came from, your browser type and approximate country, then opens WhatsApp with a short reference code in the message so we can connect the chat to that visit.

3. Enquiries and client work

When you contact us by WhatsApp, email or phone, we keep your message and contact details to reply, prepare a proposal and, if we work together, manage the engagement. WhatsApp messages are processed by WhatsApp (Meta Platforms) under its own terms. During an engagement we may handle personal information belonging to a client's customers or staff; we process it only on the client's instructions, for the agreed work, and for as long as the work requires.

4. How we use it

To reply to enquiries, deliver and invoice client work, meet our legal and accounting obligations in the UAE, and keep records of our business relationships. We do not sell personal information.

5. Who we share it with

Only the service providers that run the business for us (hosting, email, messaging, storage, accounting and project tools), to the extent needed, some of them outside the UAE with appropriate protections, and authorities where the law requires it.

6. Keeping and protecting it

Enquiry records are kept for as long as they are relevant to a potential or ongoing relationship, then deleted. We protect the information we hold with access controls, encrypted services and limited internal access. This website and our services are intended for businesses and adults; we do not knowingly collect information from anyone under 18.

7. Your rights

Subject to UAE law, including Federal Decree-Law No. 45 of 2021 where it applies, you may ask what personal information we hold about you, ask for it to be corrected or deleted, or object to how we use it. Write to info@627agency.com; we may ask you to confirm your identity first.

8. Changes

We may update this policy. The date at the top shows the current version.

9. Contact